IT Support

Purple Matrix is not just another IT support company. We do things differently here.

We don’t have a sales team – almost 100% of our new business comes through recommendations. We keep almost all of our clients (we have retained over 94% of all our clients in the last 5 years).

We are passionate about your IT systems. We offer exceptional service at fair and all inclusive rates.

  • Microsoft Gold partner
  • ISO 27001 certified
  • Regular on-site visits
  • Dedicated engineers
  • Hands on led by directors

Part of your team; not 3rd party supplier

Our entire model relies on us being thought of and treated as part of your team. By visiting your office regularly and being in constant communication with you, we can not only ensure that your systems are running reliably, but more importantly that your IT platform is serving your needs well.

Motivated and experienced engineers; not call loggers

Everyone has to learn somewhere and there is nothing wrong with learning new things – we just don’t believe that learning on client’s live systems is the right way to go.

All of our engineers are highly experienced experts in their respective fields, ensuring that you will always get the best possible resource for the task in hand.

Predictable pricing

Purple Matrix categorically refuse to follow some of our competitors footsteps by offering unrealistically low fees to win the contracts and then declaring that most things are not included and therefore have to be invoiced separately!

Our plans are all inclusive, meaning that we never invoice for installation of new PCs and similar day to day tasks.

Call us on 020 3994 5353 for details

Office 365

Office 365 is built for your business.

Now with the all new Office 2016.

Whether you’re working online or off, from your computer, tablet or phone, Office365 has you covered.

  • Smooth transition from your existing email solution
  • Office 365 account configuration
  • Domain and DNS setup
  • User information and email content migration
  • Desktop and mobile devices configuration

Top 10 reasons why your should migrate your email platform to Office365:

  • Office365 is inherently secure with 128bitTSL/SSL encryption and built in spam/virus scanning
  • Shift burden of hardware and upgrades to Microsoft – let them worry about 99.9% availability
  • Reduce risk of power/internet/hardware failure
  • 50GB Mailbox sizes (with unlimited archive space on some plans)
  • Connect to your email from any device, anywhere
  • Fully sync all your mobile devices including mail, calendar, contacts and tasks
  • Strong mobile security policies now allow for remote wipe
  • Office package can now be used on mobile devices allowing you to create/edit documents on the go
  • Powerful team collaboration tools such as Sharepoint, Skype for Business and Onedrive help you work productively
  • Predictable monthly expenditure and endless scalability

Call us on 020 3994 5353 for details

Disaster Recovery

Purple Matrix MyBusinessGuard is a fully managed cloud backup and Disaster Recovery solution offering guaranteed recovery of your complete IT systems in a matter of minutes with no upfront capital investment at a surprisingly affordable monthly fee!

  • Fully functional 30 day trial
  • Absolutely no contractual commitment
  • Very fast Install time
  • 100% peace of mind

Having taken the initiative to find our website we assume that you are fully aware of the importance of a solid DR solution.
However, just in case you need reminding, here are some statistics:

20% of all companies will suffer some form of IT related disaster
90% of businesses without DR shut down within 2 years from disaster
53% of claimants never recoup the losses incurred by a disaster

It takes 7-10 days to buy a replacement server from Dell (not to mention time taken to restore from tape or online backup!)

Call us on 020 3994 5353 for details

Purple Matrix Services

We offer the complete service desk experience focusing not only on reacting to your needs, but also helping you to strategically plan and grow to ensure a brighter future for your business.

 

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if you would like the security and assurance that your server is completely safe no matter what happens (theft, fire, flood, vandalism, etc) then we have the solution for you.

 

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Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Always the latest version Office applications let you create, edit, and share from your PC/Mac or mobile.

 

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Whatever your desired database solution may be, we are only a phone call away. Our expert database consultants welcome any enquiries and we offer a no obligation consultation.

 

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About

Purple Matrix Ltd was founded in March 2000 with a vision of offering value for money IT services to small and medium sized companies in London.

In 2002 we pioneered a unique IT support and maintenance model – something which a handful of IT companies quickly copied and adapted. Today, We are a financially sound company, with our growth only being funded by our profits and although  no longer unique in our approach, we are certainly unique in the outstanding quality of service we deliver.

But most importantly, we recognise that our staff is our biggest asset, which is why we go to great lengths to ensure a happy and motivating working environment.

To find out more about Purple Matrix and how we can help with your business call us on 020 3994 5353

What our clients say

Purple Matrix prides themselves on keeping our clients happy. But don’t just take our word for it, read what our clients have to say about us for yourself.

  • You and your colleagues then reconnected our server so meticulously that we in London didn’t notice that we’d moved our entire network half a mile westwards! So congratulations on flawless project execution and many thanks for making our lives smoother and easier.

    James McNaught-Davies
    Managing Partner, WHEB Venture Partners LLP
  • Our recent email migration from in house exchange to Office365 was perfectly planned and carried out. Once again you managed to flawlessly execute a seemingly difficult and disruptive project, with the majority of our staff not even noticing that a major change happened over a weekend. Thanks for your effort and attention to detail.

    Tonia Milton
    Systems Manager, Independent Press Standards Organisation
  • I have worked with numerous IT companies over the years but Purple Matrix genuinely stands out from the crowd. Purple Matrix installed a completely new IT infrastructure and also subsequently moved our office with no downtime to our traders or office staff.

    Tom Hayward
    Finance Director, finnCap Ltd

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Contact us

Contact details

1.06 Wenlock Studios
50-52 Wharf Road
London
N1 7EU

Telephone:
020 3994 5353

Email:
info@purplematrix.co.uk

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Accreditations

Trend Micro
Microsoft Gold
ISO27001
Microsoft Small Business
Dell
Kaspersky
GFI
VMware
Symantec
Cisco
Barracuda